Abstract
This study examines the work performance and behavior of Barangay Health Workers (BHWs) in Barangay Bignay, Valenzuela City, Philippines, with an aim to identify factors influencing their effectiveness and community interactions. As frontline health providers, BHWs face unique challenges in providing primary health care to the community, such as work overload, resource scarcity, and limited training opportunities. Data collected through surveys and interviews indicate that, while BHWs are generally perceived as professional and responsive, there are significant concerns regarding favoritism, communication inconsistencies, and gaps in emergency response services, notably in ambulance operations. The study suggests critical improvements in manpower, resources, and professional development for BHWs. Enhanced support from local government and community engagement is also recommended to strengthen the quality and accessibility of healthcare services. Findings underscore the need for consistent training, a clear role structure, and adequate medical supplies to enhance BHWs’ ability to provide equitable and effective healthcare.
Presenters
Danielle Ericah Nicole JunioStudent, Public Administration, Bulacan State University, NCR, Philippines Josephus Ranopa
Faculty, Department of Public Administration and Governance, Bulacan State University, Bulacan, Philippines Emmanuelle Divine Jelena Gan
Student, Public Administration, Bulacan State University, Bulacan, Philippines Clarence Mattee Villanueva
Student, Public Administration, Bulacan State University, Bulacan, Philippines
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
2025 Special Focus—Sustainable Development for a Dynamic Planet: Lessons, Priorities, and Solutions
KEYWORDS
WORK PERFORMANCE, BARANGAY BIGNAY, HEALTH WORKERS, VALENZUELA CITY
